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Returns & Exchanges
Hassle-free 30-day returns
✅
30-Day Satisfaction Guarantee
Not completely satisfied? Return any item within 30 days of delivery for a full refund or exchange. No questions asked.
Return Conditions
📦
Original Packaging
Items must be in original packaging
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Unused Condition
Products should be unused and undamaged
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Tags Attached
All tags and labels must be intact
🧾
Proof of Purchase
Keep your receipt or order confirmation
How to Return
1
Contact Us
Call our customer service or send an email to initiate the return.
2
Get Return Number
You will receive a return authorization number and packing instructions.
3
Pack the Item
Repack the item in its original packaging.
4
Pickup
We will send a courier to pick up the item or you can drop it at our nearest branch.
Refund Timeline
Credit/Debit Card5-7 business days
Mobile Wallet3-5 business days
Bank Transfer7-10 business days
Non-Returnable Items
- ✕Custom-made items
- ✕Used mattresses and pillows
- ✕Final sale items
- ✕Items that have been assembled